Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website located at sanangelofloodrestoration.com (the "Site") and the services offered through the Site by San Angelo Flood & Restoration ("we," "us," or "our"). By accessing or using the Site, contacting us by phone, submitting a form, or otherwise engaging with our services, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Site or our services.

2. Service Description

The services we provide consist of:

• Maintaining a website that provides information about water damage, mold, fire, and storm restoration
• Accepting inquiries from homeowners and property owners experiencing damage
• Forwarding those inquiries to vetted, licensed restoration contractors in our partner network
• Facilitating initial contact between the homeowner and the restoration specialist

Any restoration work, estimates, contracts, payments, warranties, or guarantees are between you and the third-party restoration contractor directly. San Angelo Flood & Restoration is not a party to any contract, agreement, or transaction between you and a restoration contractor.

3. User Eligibility

To use the Site or submit a service inquiry, you must:

• Be at least 18 years of age
• Be the owner of the property where work is needed, or have legal authority from the owner to request services on their behalf
• Provide accurate, current, and complete information when contacting us
• Have the legal capacity to enter into a binding agreement

4. Use of the Service

You agree to use the Site and our services only for lawful purposes. You agree not to:

• Submit false, misleading, or fraudulent information
• Submit inquiries on behalf of someone else without their authorization
• Use the Site to harass, threaten, or harm others
• Attempt to interfere with, compromise, or disrupt the Site or its security
• Use automated means (bots, scrapers, etc.) to access the Site or submit inquiries
• Violate any applicable federal, state, or local law or regulation

5. User Submissions

When you submit information through our forms, by phone, by SMS, or by any other means, you grant San Angelo Flood & Restoration a non-exclusive, royalty-free, worldwide license to use that information for the purposes described in our Privacy Policy, including sharing it with restoration contractors in our partner network.

You represent and warrant that you have the right to provide the information you submit and that providing it does not violate any third party's rights.

6. Disclaimers

Specifically, San Angelo Flood & Restoration makes no representations or warranties regarding:

• The quality, workmanship, timeliness, or outcome of services performed by any third-party restoration contractor
• The licensing, insurance, certification, or qualifications of any specific restoration contractor (although we make reasonable efforts to vet our network partners, we do not guarantee any specific qualification)
• The pricing, estimates, or contract terms offered by any restoration contractor
• The availability of any specific restoration contractor at any given time
• The handling of insurance claims, payments, or disputes between you and any restoration contractor or insurance carrier

You are responsible for independently verifying the qualifications, licensing, insurance, and reputation of any restoration contractor before engaging their services, signing any contract, or making any payment.

7. Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify, defend, and hold harmless San Angelo Flood & Restoration, its parent company, affiliates, officers, employees, agents, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or our services; (b) your violation of these Terms; (c) information you submit through the Site or any other means; (d) any dispute between you and a restoration contractor; or (e) your violation of any rights of a third party.

9. SMS and Communications Terms

By providing your phone number through our Site or by phone and consenting to receive SMS messages, you agree to the following:

• You consent to receive SMS messages from San Angelo Flood & Restoration regarding your service inquiry, including appointment confirmations, technician dispatch updates, follow-up communications, and service-related notifications
• Message frequency varies based on the status of your service request
• Message and data rates may apply based on your mobile carrier and plan
• You can opt out at any time by replying STOP to any message
• For help, reply HELP or contact us at (325) 215-8444
• Calls to our published phone number may be recorded for quality assurance and service delivery purposes

Full details about SMS communications are available in our Privacy Policy.

10. Intellectual Property

All content on the Site, including text, graphics, logos, images, software, and design, is the property of San Angelo Flood & Restoration or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or use any content from the Site without our prior written permission, except as expressly permitted by these Terms or applicable law.

11. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or related to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Tom Green County, Texas, and you consent to the personal jurisdiction of those courts.

You agree that any cause of action arising out of or related to the Site or our services must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

12. Changes to These Terms

We may modify these Terms at any time by posting the revised version on this page. When we make material changes, we will update the "Effective Date" at the top of this page. Your continued use of the Site after any such change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site.

13. Contact Information

If you have questions about these Terms, please contact us:

San Angelo Flood & Restoration
Phone: (325) 215-8444
Website: sanangelofloodrestoration.com
Service Area: San Angelo, TX and surrounding Tom Green County